Shipping Policy for Energyrapic Furniture

Effective Date: January 3, 2025

At Energyrapic Furniture, we are committed to providing a seamless and efficient delivery experience for our customers. Please review the following shipping policies to understand the details of our shipping process.

1. Shipping Methods and Costs

  • Shipping Methods: We offer standard shipping services for all domestic orders within the United States. For larger items or custom orders, we may use specialized shipping methods, such as freight carriers.
  • Shipping Costs: Shipping fees are calculated based on the weight, size, and delivery location of your order. The exact shipping cost will be displayed during checkout before you complete your purchase. Some products may qualify for free shipping promotions, which will be indicated during checkout.
  • Delivery Timeframes: Delivery times vary depending on product availability, your location, and shipping carrier. Estimated delivery dates will be provided during checkout, but please note that these are estimates and may be subject to change due to unforeseen delays.

2. Order Processing and Delivery Time

  • Order Processing: Orders are typically processed within 1-2 business days after receiving payment. Processing times may vary for custom or special orders.
  • Delivery Time: Once your order has shipped, delivery usually takes between 3-10 business days, depending on your location and the shipping carrier. Large or custom items may take longer.
  • Tracking Information: After your order is shipped, you will receive tracking information to monitor the status of your delivery. You can use this tracking number on the carrier’s website for real-time updates.

3. Shipping Issues

  • Damaged Deliveries: If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will work to resolve the issue by offering a refund, replacement, or repair, depending on the situation.
  • Missing Items: If you notice that an item is missing from your delivery, please contact us immediately. We will investigate the issue and assist you in resolving it as quickly as possible.
  • Delays: Occasionally, shipping carriers may experience delays due to factors such as weather, holidays, or unforeseen circumstances. While we strive to meet the expected delivery dates, we cannot be held responsible for any delays outside of our control.

4. International Shipping

At this time, we only offer domestic shipping within the United States. We do not ship internationally, but we encourage international customers to contact us for further information or assistance with possible shipping options.